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Customer Relationship Consultant

Shutters Australia Pty Ltd

  • Location: Castle Hill, Sydney
  • Salary: $35k-$40k p.a.
  • Work type: Full time
  • Classification: Call Centre & Customer Service Customer Service – Call Centre

Shutters Australia and Inwood Blinds, an industry leader in the manufacture and installation of Shutters, Blinds and Awnings, seek a confident energetic person to join our team at our Castle Hill head office.

The C.R.M. duties include:

  • Scheduling and organising
  • Daily runs for Installations
  • Check measures
  • Service calls
  • Booking in appointments for sales reps
  • Handling customers enquiries
  • Assisting with Sales enquiries
  • Customer Service
  • Liaising with customers

The successful candidate will be:

  • confident and assertive
  • communicate well
  • attention to detail
  • organised
  • able to meet deadlines
  • good computer skills
  • knowledge of Sydney suburbs
  • Outstanding customer service skills
  • Strong attention to detail
  • The ability to rise to the occasion and provide outcomes and solutions
  • Experience in a similar role and excellent English and communication skills is essential

If this sounds like you – e-mail your resume to jobs@shuttersaustralia.com.au Or call Bev on (02) 8858 0900

Production and Warehouse

Shutters Australia Pty Ltd

  • Location: Castle Hill, Sydney
  • Salary: $30k-$50k p.a.
  • Work type: Full time
  • Classification: Manufacturing, Logistics, Manufacturing and Process work

Shutters Australia and Inwood Blinds, an industry leader in the manufacture and installation of Shutters, Blinds and Awnings, seek a confident energetic person to join our team at our Castle Hill head office.

As part of a team with a customer service focus on quality, you would be involved with manufacture and assembly of Shutters, Blinds and Awnings, at Castle Hill.

  • Duties are varied, rewarding and require responsibility.
    • Assembly
    • Warehousing
    • Machine/ Saw operator
  • Experience in manufacturing or process/assembly production and the use of light production machinery is essential.
  • This role would suit a person with tools experience, an eye for quality control, attention to detail and a responsible attitude
  • Duties include some heavy lifting.
  • Full Time, Monday to Friday.

If this sounds like you – e-mail your resume to jobs@shuttersaustralia.com.au Or call Bev on (02) 8858 0900

Clerical – Data Entry – Administration

Shutters Australia Pty Ltd

  • Location: Castle Hill, Sydney
  • Salary: $30k-$40k p.a.
  • Work type: Full time
  • Classification: Admin and Office Support

Shutters Australia and Inwood Blinds, an industry leader in the manufacture and installation of Shutters, Blinds and Awnings, seek a confident energetic person to join our team at our Castle Hill head office.

As part of a small team in our successful home improvements retailing and manufacture business, our administration department is dedicated to Customer Service and Excellence.

The primary role is Order Processing/Purchasing, Data Entry and Banking. General office duties, telephone support, stock ordering, accounts checking and payment preparations are also part of the duties.

The main duties and responsibilities of this role will include:

  • Process customer orders ensuring pricing and codes are correct
  • Process invoices and payments correctly
  • Manage order changes and pricing
  • Distribute all sales, enquires emails and/or correspondence to the relevant persons;
  • Provide fast and accurate response to the enquiries made by customers or sales team
  • Handle sales calls
  • High volume data entry
  • Liaising with internal and external customers
  • Update and record customer enquiries, appointments, or any other relevant customer information in the databases
  • Reception duties as and when required

Skills & Experience

To be successful in this role you will have:

  • Previous experience working within a small / medium environment
  • Experience using CRM / Databases
  • Exceptional customer service skills
  • High attention to detail
  • A proactive approach in dealing with tasks
  • Ability to handle pressure
  • Excellent written and verbal communication skills
  • Outstanding organisational skills and ability to prioritise tasks efficiently
  • Proficient use of Microsoft Office
  • Ability to learn quickly

If this sounds like you – e-mail your resume to jobs@shuttersaustralia.com.au Or call Bev on (02) 8858 0900

Traineeships Clerical – Customer Service –Administration

Shutters Australia Pty Ltd

  • Location: Castle Hill, Sydney
  • Salary: $30k-$40k p.a.
  • Work type: Full time
  • Classification: Admin and Office Support

Traineeships are available for all ages and experience. Certification and training by industry recognised body.

As part of a small team in our successful home improvements retailing and manufacture business, we are dedicated to Customer Service and Excellence.

Varied roles such as Customer Service, Order Processing/Purchasing, Data Entry and Banking. General office duties, telephone support, stock ordering, accounts checking and payment preparations are also part of the duties.

The main duties and responsibilities of this role will include:

  • Process customer orders ensuring pricing and codes are correct
  • Process invoices and payments correctly
  • Manage order changes and pricing
  • Distribute all sales, enquires emails and/or correspondence to the relevant persons;
  • Provide fast and accurate response to the inquiries made by customers or sales team
  • Data entry
  • Update and record customer inquiries, appointments, or any other relevant customer information in the databases
  • Reception duties as and when required

Skills & Experience

To be successful in this role you will have:

  • Some previous work experience
  • A proactive approach in dealing with tasks
  • Excellent written and verbal communication skills
  • Ability to learn quickly

If this sounds like you – e-mail your resume to jobs@shuttersaustralia.com.au Or call Bev on (02) 8858 0900